FAQs and Policies

What does pre-order mean?

Please note, pre order items take an estimated 10-20 working days.
There may be delays on pre order items as they have to be shipped from our manufacturer or from our supplier. If any delays occur you will be notified by email.
Times may vary as delays can occur with customs clearance or delays from the delivery company.
By purchasing this item you are agreeing to the pre-order terms and conditions.

What way does next day delivery work?

You must order by 12pm if you want to receive your package the next day. 
If you order on the weekend, your package can’t be shipped until Monday. 
Please do not order pre-ordered items for next day delivery as it will not speed up the pre-order process.